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  • One Digital Dayton
  • 17 June 2023
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AI at Work: Embracing the Revolution or Bracing for Impact?

By Nate Dillard

 

The Big Picture: The rise of AI in the workplace has sparked concerns about job security and ethics. It is poised to make sweeping changes in various sectors, from healthcare and education to agriculture and the military. Some experts like Philip Torr, a professor at the University of Oxford, argue that AI’s fallibility makes the presence of humans in the workplace still essential, according to The Guardian. 


 

Catch up Quickly: Nobel laureate Herbert Simon predicted in 1965 that machines would be capable of doing any work a man can do within 20 years. As we enter the fourth industrial revolution, similar fears are ignited with the proliferation of AI. This fear has been reflected in recent events such as striking members of the Writers Guild of America warning executives about AI replacing jobs, and Geoffrey Hinton, known as the "godfather of AI", resigning from Google due to AI's impact on the job market.



Zoom In: AI could bring efficiencies in healthcare, with large language models (LLMs) simplifying patient admissions and follow-ups. In education, the concern is not to over-rely on AI and compromise on human interaction, especially in the case of less privileged students. Emotional AI could potentially revolutionize call centers, helping to manage customer and worker emotions, though concerns about surveillance and misuse of data persist. Agriculture and military are two sectors where AI’s potential has yet to be fully realized due to technical and ethical challenges.


 

Between the Lines: While many experts propose a future where humans coexist with AI, others caution against a darker future where workers are appraised by algorithms and potentially replaced by automation. AI's impact on jobs will not be uniform, and there is a danger that those in lower-income groups or in certain industries may be disproportionately affected.


 

What's Next: The forthcoming Artificial Intelligence Act from the European Parliament is expected to label AI's use in education, law enforcement, and worker management as "high risk", reflecting the growing concern about AI's impact on jobs and society.


 

Why it Matters: A significant transformation of industries due to AI could have substantial social and economic implications, affecting job markets and potentially exacerbating income inequality.


 

The Bottom Line: AI will undoubtedly change the workplace. However, the extent to which it will replace or augment human labor is still a contentious issue. 


 

Go Deeper: While AI may cause job displacement in the short term, it could also open up new career paths and opportunities in the long run.


 

The Community Angle: For BIPOC & underrepresented communities in Dayton, Ohio, the rise of AI in the workplace may present both challenges and opportunities. It underscores the need for these communities to gain access to education and training in AI and related technologies, which would help them remain competitive in an increasingly digital job market. Conversely, without intervention, these shifts risk further exacerbating socio-economic disparities if marginalized communities are left behind in this transition.

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